FAQ — Bruedd Digital Products

Question 1

What types of digital products does Bruedd sell?

Accepted Answer

Bruedd offers a curated range of premium digital products including brand identity kits, Canva templates, PLR (private label rights) bundles, UGC creator resources, and AI prompt vaults. Every product is designed for creative professionals and entrepreneurs.

Question 2

How do I access my purchase after checkout?

Accepted Answer

After a successful payment you'll receive a confirmation email with your download links. You can also access your files from the order confirmation page immediately after checkout. Downloads are available instantly — no waiting.

Question 3

Do the products come with a licence to resell?

Accepted Answer

It depends on the product. PLR (private label rights) products explicitly include resell rights and are labelled as such in the product description. Standard products are for personal or commercial use only and may not be resold or redistributed without written permission.

Question 4

Are the Canva templates compatible with the free Canva plan?

Accepted Answer

Most templates are compatible with Canva Free. Some advanced templates use Canva Pro elements (premium fonts or graphics). Where Pro elements are used, this is noted in the product description so you know before you buy.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards via Stripe, PayPal, and cryptocurrency payments via Coinbase Commerce. All transactions are processed securely — we never store your card details.

Question 6

Can I get a refund?

Accepted Answer

Because our products are digital downloads, all sales are final once the files have been accessed or downloaded. If you experience a technical issue preventing access to your purchase, contact us at hello@bruedd.com within 7 days and we'll make it right.

Question 7

Is my payment information secure?

Accepted Answer

Yes. All payments are processed by Stripe, PayPal, or Coinbase Commerce — industry-leading payment processors with bank-level encryption. Bruedd never sees or stores your full card number.

Question 8

Can I sell my own digital products on Bruedd?

Accepted Answer

Yes. Bruedd operates a seller marketplace where approved creators can list and sell their digital products. Visit the Sell page to apply. We review all submissions to maintain the quality standard our buyers expect.

Question 9

What commission does Bruedd take on sales?

Accepted Answer

Commission details are shared during the seller onboarding process. We keep our rates competitive so creators earn more. Apply via the Sell page to get the full breakdown.

Question 10

How do I contact Bruedd support?

Accepted Answer

You can reach us via the Contact page or by emailing hello@bruedd.com directly. We aim to respond within 24 hours on business days.

Question 11

How do I unsubscribe from marketing emails?

Accepted Answer

Every marketing email from Bruedd includes an unsubscribe link at the bottom. Click it and you'll be removed from our list immediately. You'll still receive transactional emails related to your orders.

Frequently asked questions

Products & Downloads

Orders & Payments

Selling on Bruedd

Account & Support

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